Orders & Shipping – Hair Mayven

Shipping

DOMESTIC SHIPPING:

• Standard shipping: UPS Ground 1-5 days, depending on your location.

• Sorry, we do not ship to P.O. Boxes, Puerto Rico, or US Virgin Islands.

EXTENDED SHIPPING TIMES:

Orders

ORDER PROCESSING

Orders received by 11am EST are typically processed within 1 – 2 business days. Please allow 1-2 business days for your order to be shipped.

ORDER STATUS

You will receive a shipping confirmation WHEN THE LABEL FOR YOUR ORDER IS PRINTED. If you have received a shipping confirmation, but are unable to track the item, YOUR ORDER IS STILL BEING PROCESSED. It will begin tracking when it is scanned by the shipping carrier.

ORDER CHANGES

CANCEL YOUR ORDER

RETURNS

EXCHANGES

DAMAGED / INCORRECT ORDERS

LOST / STOLEN PACKAGES

RETURNED / REFUSED SHIPMENTS

The Hair Mayven is not responsible for undelivered packages, or incomplete/incorrect shipping addresses. If your packages is returned to us unopened due to incorrect/incomplete address, refused receipt, or failed delivery, we will process a refund minus the shipping cost and $5.00 restocking fee within 14 days of when the parcel is returned to us by the carrier. Please allow 14 days for payment reversal. We will not re-ship your returned package, or process a refund if the package has been opened.